Team member engagement

At Wesfarmers, we believe engaged teams enable divisional performance and enhance shareholder return. Wesfarmers’ businesses survey their team members to determine levels of engagement annually through full engagement surveys or targeted pulse surveys. Our businesses follow up with action plans to respond to survey feedback, recognising and building on their strengths and addressing areas for improvement. The results of the engagement surveys and the progress on action plans are shared with team members. Overall, engagement scores increased over the last year, with Wesfarmers team members showing positive levels of engagement broadly on par with Australian benchmarks. In particular, engagement results for 2021 reflected strengths in how divisions adjusted to the challenges of COVID-19 and supported team members, customers and stakeholders.

_{GRI 103-1, GRI 103-2, GRI 103 -3}